Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

2. How We Use Cookies

VeloSign uses cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are strictly necessary for the operation of our platform. They enable core functionality such as authentication, session management, and security. Without these cookies, the platform cannot function properly. You cannot opt out of essential cookies.

• Session cookie — Keeps you signed in as you navigate between pages. Expires when you sign out or close your browser.
• Authentication token — Securely identifies your account. Required for accessing your dashboard and documents.
• CSRF protection — Prevents cross-site request forgery attacks on forms and API requests.
• MFA verification — Temporarily stores multi-factor authentication state during the login process.

Functional Cookies

These cookies remember your preferences and choices to provide a more personalized experience.

• User preferences — Remembers your display settings and language preferences.
• Notification state — Tracks which notifications you have read.

3. Cookies We Do NOT Use

VeloSign does not use:

• Advertising cookies — We do not serve ads or use cookies for ad targeting.
• Third-party tracking cookies — We do not share your data with third-party advertisers or data brokers.
• Social media cookies — We do not embed social media tracking pixels.

4. Third-Party Services

Our platform integrates with the following third-party services that may set their own cookies:

• Stripe — For payment processing. Stripe may set cookies to prevent fraud and process payments securely. See Stripe's Privacy Policy.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific or all websites
• Set your browser to notify you when a cookie is being set

Please note that blocking essential cookies will prevent you from using the VeloSign platform, as they are required for authentication and security.

6. Data Retention

Session cookies are deleted when you close your browser or sign out. Authentication tokens expire after 30 days of inactivity. We do not retain cookie data beyond what is necessary for the purposes described in this policy.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us at: